Responsible Gaming
Our Commitment to Responsible Gaming
At Cairns Health Online, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they develop unhealthy gaming habits.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. Gaming is not suitable for minors and can cause serious harm to young people.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gaming than intended
- Constantly thinking about gaming or past gaming sessions
- Chasing losses by gambling more to recover money lost
- Hiding gaming activity or lying about how much you gamble
- Gaming to escape problems, stress, or negative emotions
- Neglecting family, work, or social responsibilities due to gaming
- Experiencing financial difficulties because of gaming
- Unable to cut back or stop gaming despite wanting to
- Borrowing money to fund gaming activities
- Feeling anxious, irritable, or depressed when not gaming
Self-Help Tools
Many gaming platforms offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long you have been gaming
- Session Limits: Set maximum gaming session durations
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Time-Out: Take a cooling-off period before returning to gaming
We recommend using these tools to establish healthy gaming boundaries.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential support and counselling services for Australians affected by problem gambling
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential advice and support - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Take Action Today
If you think you may have a gambling problem, please reach out for help immediately. Problem gambling is treatable, and support is available. You are not alone.
Contact Gambling Help Online on 1800 858 858 (free call within Australia) or visit www.gamblinghelponline.org.au for confidential support.
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.